Hotel digitisation is at an historic turning point. The major hotel companies have already equipped themselves with tools and resources to manage this process, while independent hotels like ours rely on professionals like Blastness, our long-standing partner. Blastness provides technical support for rate management, market analysis, competitor monitoring and optimisation of direct bookings from the site, helping us to achieve our objectives.

I find that the really lucky thing about our partnership with Blastness, which now goes many years, has been to consider them not as a supplier but as a partner with which to share sales strategies, analyse progress and find common satisfaction in results. Top-level technology, and highly qualified staff, who are attentive and innovative.

I have been using all of the Blastness services with complete satisfaction for ten years. They are a vital tool in running daily business and profitability for my boutique hotel. The high quality of the assistance, the willingness and professional training of their team make Blastness the number one firm in Italy in the sector.

Right our first time working with Blastness I noticed that the potential of the products being offered would be the future of our sector. We appreciate the special attention to the client, and the excellent professional level of the Blastness team in skills involving revenue management, SEO and web design. Last but not least are the savings obtained from a continual increase in direct bookings.

Over time, Blastness has always, and increasingly, shown itself to be an efficient, flexible partner, and - something that is certainly not a secondary issue - one that is made of real people. So all round it is a tool, or rather a series of tools, but above all it is a team. At this point we couldn't do without our partnership.

Borgo San Felice has been working with Blastness since 2005, but it was only in 2016 that a major reorganisation project was launched, connecting all the systems and planning a revenue analysis in order to maximise sales through the hotel's website. The results have been excellent, thanks to constant cooperation between the two companies. Blastness' continual investments have allowed us to shorten the time taken to achieve our goals even further. Today we are preparing for the new challenges ahead, knowing that digital development will continue. The support that Blastness provides is absolutely vital for us.

Professionalisms, willingness to help and partnership are certainly three characteristics that can be found in the Blastness team. I am happy with the work done so far and sure that I can further improve the results that have been achieved to date.

Managing the Group's hotels and resorts is a complex process, but thanks to the Business Intelligence and Revenue Management platforms that Blastness provides, we have been able to constantly improve our results for 9 years. Being able to consult the booking trends of the entire group from a single platform guarantees synergic monitoring of the different structures and optimises performance. The clear and easy to consult data displayed and the possibility to intervene immediately on the sales strategies of rooms in the digital world make it easy to adjust to any sudden changes in the scenario.

We found a work group with whom we can grow together, sharing the knowledge and also the risk of running a company nowadays. At this point they are an integral part of our company.

Blastness has been, and will definitely be in the future, a partner for Riva del Sole Resort & Spa which has brought development and unparalleled benefits, with increases in turnover and profits beyond every expectation. As far as we are concerned it isn't just any other service provider, but an excellent partner, with highly skilled and dedicated staff, as well as great ethical sense.